PRIVACY POLICY

INTRODUCTION

Thank you for being a part of the Stretch Shapes community at STRETCHSHAPES.NET LLC, doing business as Stretch Shapes (“Stretch Shapes,” “we,” “us,” “our”). We are committed to safeguarding your personal information and respecting your privacy. Should you have any questions or concerns about this privacy policy or our data handling practices, please contact us at [email protected].

By visiting our website https://www.stretchshapes.net/ (the “Website”) or using any of our services (collectively, the “Services”), you entrust us with your data, and we take this responsibility seriously. This privacy policy outlines what information we collect, how we use it, and the rights you have concerning your data. Please read it carefully. If you disagree with any of the terms in this privacy policy, please discontinue using our Services.

This privacy policy applies to all data collected through our Services, including our Website, and any related sales, marketing, or events. We adhere to current data protection regulations, including the General Data Protection Regulation (GDPR) for our European users and the California Consumer Privacy Act (CCPA) for residents of California, ensuring transparency and control over personal data usage.

Please read this privacy notice carefully. It will help you understand how we use the information we collect.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We gather personal information that you choose to share when you register on the Website, express interest in our products and Services, participate in activities on the Website, or otherwise engage with us. The type of personal information we collect depends on your interactions with us, the choices you make, and the products and features you use. This information may include:

Personal Information Provided by You: This includes names, phone numbers, email addresses, mailing addresses, usernames, contact preferences, billing addresses, payment information, and other similar details.

Payment Data: We may collect information such as payment instrument numbers (e.g., credit card numbers) and security codes to process purchases. All payment data is securely processed and stored by our third-party payment processors: PayPal, Stripe, and Amazon. Their respective privacy policies can be found at:

All personal information provided must be accurate, complete, and up-to-date. You are responsible for informing us of any changes to your personal information.

Information Automatically Collected

In Short: we automatically collect certain information when you visit our Website, such as your IP address and device characteristics.

We automatically collect certain information when you visit, use, or navigate our Website. This data does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website. This information is primarily needed to maintain the security and operation of our Website and for internal analytics and reporting purposes.

Like many businesses, we also collect information from cookies and similar technologies.

The types of information we collect include:

  • Log and Usage Data: Our servers automatically collect service-related, diagnostic, usage, and performance information when you access or use our Website. This data may include your IP address, device information, browser type, and settings, and information about your activity on the Website (such as date/time stamps, pages viewed, searches, and other actions you take), as well as system activity, error reports, and hardware settings.
  • Device Data: We collect data about the device you use to access the Website, including your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider, mobile carrier, operating system, and system configuration information.
  • Location Data: We may collect information about your device’s location, which can be precise or imprecise, depending on your device’s settings. This data can be gathered using GPS and IP address-based geolocation technologies. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your device’s location settings. However, please note that opting out may affect your ability to use certain features of the Services.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information based on legitimate business interests, the fulfillment of our contract with you, compliance with legal obligations, and/or your consent.

We use the personal information collected via our Website for various business purposes, as outlined below. The processing of your personal information is grounded in our legitimate business interests, contractual obligations, consent, and/or legal requirements. The specific reasons for processing your information are indicated alongside each purpose:

  • Fulfill and Manage Orders: We use your information to handle orders, process payments, and manage returns and exchanges through the Website.
  • Administer Prize Draws and Competitions: We may use your information to organize and manage prize draws and competitions when you choose to participate.
  • Deliver and Facilitate Services: Your information helps us provide the services you request.
  • Respond to Inquiries and Offer Support: We use your information to address your inquiries and resolve any issues you may encounter with our Services.
  • Send Marketing and Promotional Communications: With your consent and according to your preferences, we and/or our third-party marketing partners may use your personal information for marketing purposes. For instance, if you express interest in our products or subscribe to our marketing, we may send you promotional content. You can opt out of these communications at any time (see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
  • Deliver Targeted Advertising: We may use your information to create and display personalized ads and content, including working with third parties tailored to your interests and location, and to measure their effectiveness.
  • Other Business Purposes: We may use your information for other business-related purposes, such as data analysis, identifying usage trends, evaluating promotional campaigns, and improving our Website, products, marketing, and overall experience. This information may be used and stored in aggregated and anonymized forms that do not identify individual users and do not include personal information. Identifiable personal information will not be used without your consent.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, provide services, protect your rights, or fulfill business obligations.

We may process or share your data based on the following legal bases:

  • Consent: We may process your data if you have given specific consent for a particular purpose.
  • Legitimate Interests: We may process your data when necessary for our legitimate business interests.
  • Performance of a Contract: We may process your personal information to fulfill a contract with you.
  • Legal Obligations: We may disclose your information if required by law, governmental requests, judicial proceedings, court orders, or legal processes, including public authority requests for national security or law enforcement purposes.
  • Vital Interests: We may disclose your information if necessary to investigate, prevent, or act on potential policy violations, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.

We may specifically need to process your data or share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information during mergers, sales of company assets, financing, or acquisition of all or a portion of our business.
  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to such information. This includes payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Website, enabling them to collect data on our behalf about how you interact with the Website over time. This information helps analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this notice, we do not share, sell, rent, or trade your information with third parties for their promotional purposes.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following categories of third parties.

We share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke it, please contact us using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.

  • Ad Networks
  • Data Analytics Services
  • Order Fulfillment Service Providers
  • Payment Processors
  • Performance Monitoring Tools
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Social Networks
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers
  • Testing Tools

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific details about how we use these technologies and how you can manage your preferences regarding certain cookies are provided in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

We keep your personal information only as long as it is needed to achieve the purposes stated in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Typically, we retain personal information for as long as users have an account with us. Once we no longer have a legitimate business need to process your information, we will either delete or anonymize it. If deletion is not possible (for example, if your information is stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We implement appropriate technical and organizational security measures to safeguard any personal information we process. However, despite our efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot assure you that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security measures and improperly access, steal, or alter your information. Although we strive to protect your personal information, any transmission of personal information to and from our Website is at your own risk. You should access the Website within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or are the parent or guardian of a minor who is using the Website with your consent. If we become aware that we have collected personal information from users under 18, we will deactivate the account and promptly delete such data from our records. If you believe we may have any information from or about a child under 18, please contact us at [email protected].

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK) and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. Their contact details can be found here.

For residents of Switzerland, the contact details for data protection authorities are available here.

For any questions or comments regarding your privacy rights, please email us at [email protected].

Account Information

To review or change your account information or terminate your account, you can:

  • Log in to your account settings and update your user account.

Upon request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain certain information as necessary to prevent fraud, resolve disputes, troubleshoot issues, assist with investigations, enforce our Terms of Use, and comply with legal requirements.

Cookies and Similar Technologies: Most web browsers accept cookies by default. You can set your browser to remove or reject cookies. However, doing so may affect the functionality of our Website. To opt out of interest-based advertising, visit About Ads.

Opting Out of Email Marketing: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the emails we send or by contacting us directly. This will remove you from our marketing email list, but we may still send you non-marketing communications, such as service-related emails necessary for account management.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature that signals your privacy preference not to have your online activities tracked. As there is no standard for recognizing DNT signals, we do not respond to them. If such a standard is established, we will update our practices accordingly.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, California residents have specific rights regarding access to their personal information.

Under California’s “Shine The Light” law (California Civil Code Section 1798.83), residents can request and obtain information about personal information (if any) disclosed to third parties for direct marketing purposes. To make such a request, please contact us in writing using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request the removal of any unwanted data you publicly posted. To request removal, please contact us with your account email and a statement indicating you reside in California. While we will ensure the data is not publicly displayed on the Website, complete or comprehensive removal from our systems (e.g., backups) may not be possible.

CCPA Privacy Notice

The California Consumer Privacy Act (CCPA) defines “residents” as:

  1. Individuals in California for other than a temporary or transitory purpose.
  2. Individuals domiciled in California who are outside the state for a temporary or transitory purpose.

If you meet this definition of “resident,” we are obligated to adhere to specific rights and obligations concerning your personal information.

12. WHAT CATEGORIES OF PERSONAL INFORMATION DO WE COLLECT?

 We have collected the following categories of personal information in the past twelve (12) months:
 
Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B. Personal information categories listed in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information YES
C. Protected classification characteristics under California or federal law Gender and date of birth YES
D. Commercial information Transaction information, purchase history, financial details, and payment information YES
E. Biometric information Fingerprints, voiceprints, and other biometric data NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements YES
G. Geolocation data Device location YES
H. Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video, or call recordings created in connection with our business activities NO
I. Professional or employment-rela

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, you can contact us via email at [email protected] or by mail at:

STRETCHSHAPES.NET LLC
1265 S. Bertelsen Rd
Suite 5
Eugene, OR 97402
United States

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws in your country, you may have the right to request access to the personal information we collect from you, update it, or delete it under certain circumstances. To request a review, update, or deletion of your personal information, please submit a request form by clicking here.